How To Fix 1S352 - SSF kernel error: install new version of SAPCRYPTOLIB

SAP Error Message - Details

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 352

• Message text: SSF kernel error: install new version of SAPCRYPTOLIB

What causes this issue?

You are using SAPSECULIB or an older version of SAPCRYPTOLIB. Therefore,
not all of the required functions are available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Install the newest version of SAPCRYPTOLIB.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1S352 - SSF kernel error: install new version of SAPCRYPTOLIB ?

  The SAP error message 1S352 SSF kernel error: install new version of SAPCRYPTOLIB indicates that there is an issue with the SAP Cryptographic Library (SAPCRYPTOLIB) used for secure communications and cryptographic operations in SAP systems. This error typically arises when the version of SAPCRYPTOLIB installed is outdated or incompatible with the current SAP system or its configuration.
  Cause:
  
  Outdated Version: The installed version of SAPCRYPTOLIB is not compatible with the current version of the SAP system or the required cryptographic functions.
  Missing Files: Some necessary files or components of SAPCRYPTOLIB may be missing or corrupted.
  Configuration Issues: Incorrect configuration settings in the SAP system related to cryptographic operations can also lead to this error.
  
  Solution:
  
  
  Download the Latest Version:
  
  Go to the SAP Support Portal and download the latest version of SAPCRYPTOLIB. Ensure that you select the version that is compatible with your SAP system version.
  
  
  
  Install SAPCRYPTOLIB:
  
  Follow the installation instructions provided in the SAP documentation. This typically involves placing the downloaded files in the appropriate directory on your SAP application server.
  Ensure that you have the necessary permissions to perform the installation.
  
  
  
  Update Environment Variables:
  
  If required, update any environment variables that point to the SAPCRYPTOLIB directory to ensure that the system can locate the new version.
  
  
  
  Restart the SAP System:
  
  After installation, restart the SAP application server to ensure that the new version of SAPCRYPTOLIB is loaded.
  
  
  
  Check Configuration:
  
  Verify the configuration settings related to cryptographic operations in your SAP system. Ensure that they are correctly set up to use the new version of SAPCRYPTOLIB.
  
  
  
  Test the Installation:
  
  After installation and configuration, perform tests to ensure that cryptographic functions are working correctly and that the error message no longer appears.
  
  
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may provide additional guidance or troubleshooting steps related to SAPCRYPTOLIB.
  Documentation: Refer to the official SAP documentation for detailed instructions on installing and configuring SAPCRYPTOLIB.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that your SAP system can perform cryptographic operations securely.