How To Fix 1S004 - SSF error: insufficient SSF server main memory

SAP Error Message - Details

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 004

• Message text: SSF error: insufficient SSF server main memory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1S004 - SSF error: insufficient SSF server main memory ?

  The SAP error message 1S004 SSF error: insufficient SSF server main memory typically indicates that the Secure Store and Forward (SSF) service is unable to allocate enough memory to perform its operations. This can occur due to various reasons, including system configuration issues, memory limits, or resource constraints.
  Causes:
  
  Insufficient Memory Allocation: The SSF service may not have enough memory allocated to it, either due to system settings or limitations in the server's physical memory.
  High Load: If the server is under heavy load or if there are many concurrent processes, it may exhaust available memory resources.
  Configuration Issues: Incorrect configuration settings in the SAP system or the SSF service can lead to memory allocation problems.
  Memory Leaks: There may be memory leaks in the application or other processes consuming memory unnecessarily.
  
  Solutions:
  
  
  Increase Memory Allocation:
  
  Check the configuration settings for the SSF service and increase the memory allocation if possible. This can often be done in the SAP profile parameters.
  Look for parameters like rdisp/PG_MAXFS and rdisp/PG_MAXFS to adjust the memory settings.
  
  
  
  Monitor System Resources:
  
  Use transaction codes like SM50 or SM66 to monitor the processes and check for any that are consuming excessive memory.
  Use tools like ST06 to monitor the overall system performance and memory usage.
  
  
  
  Optimize Configuration:
  
  Review the SSF configuration settings in transaction SSFCONF and ensure they are set correctly.
  Ensure that the SSF service is properly configured to handle the expected load.
  
  
  
  Restart SSF Service:
  
  Sometimes, simply restarting the SSF service can help clear up memory issues. This can be done through the SAP management console or by restarting the application server.
  
  
  
  Check for Memory Leaks:
  
  Investigate if there are any memory leaks in the application or other processes that could be consuming memory. This may require debugging or profiling the application.
  
  
  
  Upgrade Hardware:
  
  If the server consistently runs out of memory, consider upgrading the server's hardware to provide more RAM.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SSF and memory management for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the memory issue.
  
  By following these steps, you should be able to diagnose and resolve the SSF error related to insufficient server main memory.