How To Fix 1R440 - Transport file could not be retrieved from file server

SAP Error Message - Details

• Message type: E = Error

• Message class: 1R - SAP Knowledge Provider

• Message number: 440

• Message text: Transport file could not be retrieved from file server

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1R440 - Transport file could not be retrieved from file server ?

  The SAP error message "1R440 Transport file could not be retrieved from file server" typically indicates an issue with the transport management system (TMS) in SAP, specifically related to the retrieval of transport files from the file server. This error can occur during the transport of objects between different SAP systems (e.g., from development to quality assurance or production).
  Causes:
  
  File Server Issues: The transport directory on the file server may be inaccessible or not properly configured.
  Network Problems: There may be network connectivity issues between the SAP system and the file server.
  Permissions: The user or the SAP system may not have the necessary permissions to access the transport files on the file server.
  Transport Directory Configuration: The transport directory may not be correctly set up in the TMS configuration.
  File Corruption: The transport files themselves may be corrupted or missing.
  
  Solutions:
  
  
  Check File Server Accessibility:
  
  Ensure that the file server is up and running.
  Verify that the transport directory is accessible from the SAP system.
  
  
  
  Verify Network Connectivity:
  
  Check for any network issues that may be preventing access to the file server.
  Use tools like ping or traceroute to diagnose connectivity problems.
  
  
  
  Review Permissions:
  
  Ensure that the SAP system has the necessary permissions to read from the transport directory.
  Check the file system permissions on the transport directory.
  
  
  
  Check TMS Configuration:
  
  Go to the TMS configuration (transaction code STMS) and verify that the transport directory is correctly configured.
  Ensure that the transport routes are set up properly.
  
  
  
  Inspect Transport Files:
  
  Check if the transport files exist in the transport directory and are not corrupted.
  If files are missing, you may need to recreate the transport request.
  
  
  
  Restart Services:
  
  Sometimes, restarting the SAP application server or the file server can resolve temporary issues.
  
  
  
  Consult Logs:
  
  Check the transport logs for more detailed error messages that can provide additional context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transport Management System (TMS): Familiarize yourself with TMS concepts and configurations, as understanding how transports work in SAP can help in diagnosing issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.