How To Fix 1R003 - Error in calling web browser on your frontend

SAP Error Message - Details

• Message type: E = Error

• Message class: 1R - SAP Knowledge Provider

• Message number: 003

• Message text: Error in calling web browser on your frontend

What causes this issue?

You tried to start a Web browser on your frontend computer, type &V1&,
using URL &V2& (first 50 characters of the URL). An error occurred.

System Response

The current configuration of the frontend computer does not allow
navigation to the URL.

How to fix this error?

Check the following settings, according to your frontend:
JAVA:
-
WN32 and WN32_95:
Is an appropriate Web browser installed ? Is the specified URL linked
with the Web browser?
WN or WN32S:
Is an appropriate Web browser installed? Is the file extension '.HTM'
linked with the Web browser?
PM:
Is an appropriate Web browser installed? Was Report 'RSSOSPPC' used to
link the file extension '.HTM' with the Web browser on the current
frontend computer?
MC:
Is an appropriate Web browser installed under the creator 'MSIE' or
'MOSS'?
MF:
Is an appropriate Web browser installed?

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1R003 - Error in calling web browser on your frontend ?

  The SAP error message 1R003: Error in calling web browser on your frontend typically indicates that there is an issue with the SAP system trying to launch a web browser on the client machine. This can occur in various scenarios, such as when trying to open a URL from an SAP transaction or when using web-based applications integrated with SAP.
  Causes:
  
  Browser Configuration: The default web browser may not be set correctly on the client machine, or the browser may not be compatible with the SAP GUI.
  Missing Browser: The required web browser may not be installed on the client machine.
  SAP GUI Settings: The SAP GUI settings may not be configured to recognize the installed web browser.
  Network Issues: There may be network connectivity issues preventing the browser from launching or accessing the required URL.
  Operating System Restrictions: Security settings or restrictions on the operating system may prevent applications from launching external programs.
  
  Solutions:
  
  
  Check Default Browser:
  
  Ensure that a compatible web browser (like Chrome, Firefox, or Edge) is installed and set as the default browser on your client machine.
  You can set the default browser in the operating system settings.
  
  
  
  SAP GUI Configuration:
  
  Open the SAP GUI and navigate to Options.
  Under SAP GUI Options, check the HTTP Settings and ensure that the correct browser is selected.
  You may also want to check the Internet Settings to ensure they are configured correctly.
  
  
  
  Reinstall or Update Browser:
  
  If the browser is installed but not functioning correctly, consider reinstalling or updating it to the latest version.
  
  
  
  Check Network Connectivity:
  
  Ensure that your network connection is stable and that there are no firewall or proxy settings blocking access to the URLs you are trying to open.
  
  
  
  Operating System Permissions:
  
  Check if there are any security settings or group policies that might be preventing applications from launching external programs. Adjust these settings if necessary.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue. Sometimes, specific versions of SAP GUI or the browser may have known issues that are documented.
  
  
  
  Related Information:
  
  SAP GUI Version: Ensure that you are using a compatible version of SAP GUI with your operating system and web browser.
  Browser Compatibility: Some older versions of SAP may have compatibility issues with newer browsers. Refer to SAP documentation for compatibility matrices.
  User Permissions: Ensure that the user has the necessary permissions to launch external applications from SAP.
  
  If the issue persists after trying the above solutions, consider reaching out to your IT support team or SAP support for further assistance.