How To Fix 1Q364 - Error when searching for account names

SAP Error Message - Details

• Message type: E = Error

• Message class: 1Q - Messages In-House Banking

• Message number: 364

• Message text: Error when searching for account names

What causes this issue?

The account in the current payment item has no correct names.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processign was terminated. No report was generated.

How to fix this error?

Make sure that the account name is correctly maintained in the account
master data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1Q364 - Error when searching for account names ?

  The SAP error message 1Q364 typically occurs when there is an issue with searching for account names in the system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system settings.
  Cause:
  
  Data Inconsistency: The account names or related data may not be properly maintained in the system.
  Authorization Issues: The user may not have the necessary permissions to access the account names.
  Configuration Settings: There may be incorrect settings in the system configuration that affect the search functionality.
  Technical Issues: There could be underlying technical problems, such as database issues or system performance problems.
  
  Solution:
  
  Check Data Maintenance: Ensure that the account names are correctly maintained in the system. Verify that there are no missing or incorrect entries.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to access the account names.
  Configuration Review: Review the configuration settings related to account management and search functionality. Make sure they are set up correctly.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to account management (e.g., FS00 for G/L account master data).
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If you continue to experience difficulties, it may be beneficial to engage with your SAP Basis or technical team for further investigation.