How To Fix 1N808 - No active hierarchies available.

SAP Error Message - Details

• Message type: E = Error

• Message class: 1N - BCA: Payment Item Dialog

• Message number: 808

• Message text: No active hierarchies available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1N808 - No active hierarchies available. ?

  The SAP error message 1N808: No active hierarchies available typically occurs in the context of reporting or analysis when the system cannot find any active hierarchies for the specified characteristics or dimensions in a query or report. This can happen in various SAP modules, including SAP BW (Business Warehouse) or SAP BI (Business Intelligence).
  Causes:
  
  Inactive Hierarchies: The hierarchies that are supposed to be used in the report or query are not active. This can happen if they have been deactivated or if they have not been maintained properly.
  Missing Hierarchies: The required hierarchies may not have been created or loaded into the system.
  Data Source Issues: The data source may not be properly configured, or there may be issues with the data extraction process.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchies.
  Incorrect Query Design: The query may be designed incorrectly, leading to the system not being able to find the hierarchies.
  
  Solutions:
  
  
  Check Hierarchy Activation:
  
  Go to the hierarchy maintenance transaction (e.g., RSD1 for InfoObjects) and check if the required hierarchies are active.
  If they are inactive, activate them.
  
  
  
  Create or Load Hierarchies:
  
  If the required hierarchies do not exist, create them using the hierarchy maintenance tools.
  Ensure that the data is loaded correctly into the InfoProvider.
  
  
  
  Verify Data Source Configuration:
  
  Check the configuration of the data source to ensure it is set up correctly and that data is being extracted as expected.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the hierarchies. This can be checked in the user roles and authorizations.
  
  
  
  Review Query Design:
  
  Review the query design in the BEx Query Designer or similar tools to ensure that it is set up correctly and that it references the correct hierarchies.
  
  
  
  Rebuild Aggregates:
  
  If aggregates are used, consider rebuilding them to ensure they are up to date with the latest data and hierarchies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSD1 (InfoObject maintenance), RSA1 (Data Warehousing Workbench), and RSRT (Query Monitor).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on hierarchy management and reporting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.