How To Fix 1M172 - &1 &2 No recipient could be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: 1M - BKK: Abschluß

• Message number: 172

• Message text: &1 &2 No recipient could be selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1M172 - &1 &2 No recipient could be selected ?

  The SAP error message 1M172 with the text "No recipient could be selected" typically occurs in the context of sending messages or notifications within the SAP system, such as when trying to send an email or a workflow notification. This error indicates that the system was unable to identify a valid recipient for the message.
  Causes:
  
  Missing Recipient Data: The recipient's email address or user ID may not be properly configured in the system.
  User Inactive: The user account of the intended recipient may be inactive or locked.
  Incorrect Configuration: The configuration settings for the messaging system (like SAPconnect) may not be set up correctly.
  No Valid Communication Method: The recipient may not have a valid communication method (like email) assigned in their user profile.
  Authorization Issues: The user attempting to send the message may not have the necessary authorizations to send messages to the intended recipient.
  
  Solutions:
  
  
  Check Recipient Data:
  
  Verify that the recipient's email address or user ID is correctly entered in the system.
  Ensure that the recipient is set up in the user master record (transaction code SU01).
  
  
  
  User Status:
  
  Check if the recipient's user account is active. You can do this by using transaction code SU01 and checking the status of the user.
  
  
  
  Communication Method:
  
  Ensure that the recipient has a valid communication method set up. This can be checked in the user master record under the "Address" tab.
  
  
  
  SAPconnect Configuration:
  
  Review the configuration of SAPconnect (transaction code SCOT) to ensure that the email settings are correctly configured and that the SMTP server is reachable.
  
  
  
  Authorization Check:
  
  Ensure that the user sending the message has the necessary authorizations. You can check this using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Testing:
  
  You can test the email sending functionality using transaction code SOST to see if there are any issues with the email queue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: SAPconnect Send Requests
  SU53: Display Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and SAPconnect configuration.
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis team or refer to SAP Notes for any known issues related to this error message.