How To Fix 1J630 - Customer determination of SEPA mandate type failed

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 630

• Message text: Customer determination of SEPA mandate type failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1J630 - Customer determination of SEPA mandate type failed ?

  The SAP error message 1J630 ("Customer determination of SEPA mandate type failed") typically occurs in the context of SEPA (Single Euro Payments Area) transactions when the system is unable to determine the appropriate SEPA mandate type for a customer. This can happen for various reasons, including configuration issues or missing data.
  Causes:
  
  Missing Configuration: The SEPA mandate types may not be properly configured in the system.
  Customer Master Data: The customer master data may be incomplete or incorrect, particularly in the payment information section.
  Mandate Type Not Defined: The specific mandate type that the system is trying to use may not be defined in the system.
  Payment Method Issues: The payment method used for the transaction may not be compatible with the SEPA mandate type.
  Country-Specific Settings: There may be country-specific settings that are not correctly configured for SEPA transactions.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for SEPA mandates in your SAP system (usually found in the Financial Accounting (FI) module).
  Ensure that the SEPA mandate types are defined correctly and that they are linked to the appropriate payment methods.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data for the relevant customer. Ensure that all necessary fields related to payment and SEPA mandates are filled out correctly.
  Verify that the customer has a valid SEPA mandate associated with their account.
  
  
  
  Define Mandate Types:
  
  If the mandate type is not defined, you may need to create it in the system. This can usually be done in the configuration settings for SEPA mandates.
  
  
  
  Check Payment Method:
  
  Ensure that the payment method being used is compatible with SEPA transactions and that it is set up to use the correct mandate type.
  
  
  
  Country-Specific Settings:
  
  Review any country-specific settings that may affect SEPA transactions. Ensure that the settings align with the requirements for the countries involved in the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on SEPA mandate configuration and troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBPM1 (for payment methods) or BP (for business partner/customer master data) to access the relevant configuration and data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on SEPA mandate configuration.
  Testing: After making changes, perform tests to ensure that the error is resolved and that SEPA transactions can be processed successfully.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Financial Accounting and SEPA transactions.