How To Fix 1J151 - Partial returns are not allowed for return reason &

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 151

• Message text: Partial returns are not allowed for return reason &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1J151 - Partial returns are not allowed for return reason & ?

  The SAP error message 1J151 indicates that partial returns are not allowed for the specified return reason. This typically occurs in the context of processing returns in SAP, particularly when dealing with sales orders and return deliveries.
  Cause:
  The error arises when a user attempts to process a return for a quantity that is less than the total quantity of the original delivery, but the return reason specified does not permit partial returns. This can happen due to:
  
  Return Reason Configuration: The return reason in the system is configured to only allow full returns. This means that if a customer wants to return an item, they must return the entire quantity that was originally delivered.
  Business Process Requirements: Some businesses have policies that require full returns for certain types of products or under specific circumstances.
  
  Solution:
  To resolve this error, you can consider the following options:
  
  
  Check Return Reason Configuration:
  
  Go to the configuration settings for return reasons in SAP (Transaction code: SPRO).
  Navigate to the relevant section for sales and distribution (SD) and check the settings for return reasons.
  If necessary, modify the configuration to allow partial returns for the specific return reason.
  
  
  
  Adjust Return Quantity:
  
  If the return reason does not allow partial returns, you may need to adjust the return quantity to match the total quantity delivered.
  Ensure that the customer is aware of this policy and that they are returning the full quantity.
  
  
  
  Use a Different Return Reason:
  
  If partial returns are necessary, consider using a different return reason that allows for partial returns.
  Ensure that this new return reason is properly configured in the system.
  
  
  
  Consult with Business Process Owners:
  
  Discuss with relevant stakeholders (e.g., sales, customer service) to understand the business rules around returns and whether the configuration aligns with those rules.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), VL01N (Create Outbound Delivery), and VL02N (Change Outbound Delivery) to manage sales orders and returns.
  Documentation: Review SAP documentation or help files related to sales and distribution processes, particularly around returns and return reasons.
  User Training: Ensure that users involved in processing returns are trained on the policies and procedures regarding returns, including the implications of return reasons.
  
  By following these steps, you should be able to address the error message 1J151 and process returns appropriately in SAP.