How To Fix 1J069 - Account holder of account &2 in bank area &1 could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 069

• Message text: Account holder of account &2 in bank area &1 could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1J069 - Account holder of account &2 in bank area &1 could not be determined ?

  The SAP error message 1J069 indicates that the system is unable to determine the account holder for a specific bank account in a given bank area. This can occur in various scenarios, such as during payment processing, bank statement processing, or when trying to access account information.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Master Data: The account holder information for the specified bank account may not be maintained in the system.
  Incorrect Configuration: The bank area or account settings may not be correctly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the bank account or the account holder.
  Authorization Issues: The user may not have the necessary authorizations to access the account holder information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Master Data:
  
  Verify that the account holder information is correctly maintained in the system for the specified bank account and bank area.
  Go to the relevant transaction (e.g., FI01 for creating a bank master record) and check if the account holder is assigned to the bank account.
  
  
  
  Review Bank Area Configuration:
  
  Ensure that the bank area is correctly configured in the system. You can check this in the configuration settings under Financial Accounting (FI) > Bank Accounting > Bank Master Data.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data related to bank accounts and account holders.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and manage bank account information. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the details of the error message and the context in which it occurred.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FI01, FI02, FI03 for managing bank master data.
  SAP Notes: Search for SAP Notes related to error message 1J069 in the SAP Support Portal for any known issues or fixes.
  User Authorizations: Review user roles and authorizations in transaction SU01 or PFCG to ensure proper access rights.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message 1J069 in SAP.