How To Fix 1J064 - Return of payment item &2 is not possible (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 064

• Message text: Return of payment item &2 is not possible (see long text)

What causes this issue?

You cannot return payment item &V2& in bank area &V1&:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Possible causes for this are:
The settings for returns are not maintained (Customizing).
It is an ordering party posting or routing posting.
The status of the item is not 'posted' or 'control'.
The origin of the item does not allow a return (process).
No recipient data can be determined for the return.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1J064 - Return of payment item &2 is not possible (see long text) ?

  The SAP error message "1J064 Return of payment item &2 is not possible (see long text)" typically occurs in the context of financial transactions, particularly when dealing with payment processing in SAP. This error indicates that there is an issue with returning a payment item, which could be due to various reasons.
  Causes:
  
  Payment Item Status: The payment item may not be in a status that allows it to be returned. For example, if the payment has already been cleared or processed, it may not be eligible for return.
  Document Type Restrictions: Certain document types may have restrictions on returning payment items. Check if the document type associated with the payment item allows for returns.
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the return of payment items under certain conditions.
  Missing Data: Required data for processing the return may be missing or incorrect, such as account information or payment