How To Fix 1FA585 - Enter number of days before maturity when the customer must be notified

SAP Error Message - Details

• Message type: E = Error

• Message class: 1FA - Betragskündigungen und Freibeträge

• Message number: 585

• Message text: Enter number of days before maturity when the customer must be notified

What causes this issue?

You want to notify the customer about maturity of the fixed term deposit
before it is due for repayment. However, you have not specified when you
want the system to generate the correspondence.

System Response

The system will not save the details.

How to fix this error?

Enter a valid number of days.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1FA585 - Enter number of days before maturity when the customer must be notified ?

  The SAP error message 1FA585 typically indicates that there is a configuration issue related to the notification settings for customer invoices or payment terms. This error occurs when the system expects a value for the number of days before maturity that a customer should be notified, but it has not been provided.
  Cause:
  The error is usually caused by one of the following:
  
  Missing Configuration: The system requires a specific number of days to be set in the configuration for customer notifications, but this value has not been defined.
  Incorrect Master Data: The customer master data may not have the necessary settings for notification periods.
  Incomplete Transaction Data: The transaction you are trying to process may lack the required information regarding notification days.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Go to the configuration settings in SAP (usually through SPRO).
  Navigate to the relevant section for customer payment terms or notifications.
  Ensure that the field for "Number of days before maturity when the customer must be notified" is filled in with a valid number.
  
  
  
  Update Customer Master Data:
  
  Access the customer master record (transaction code XD02 for general data or FD02 for company code data).
  Check the payment terms and notification settings.
  Ensure that the notification days are correctly set.
  
  
  
  Review Transaction Data:
  
  If you are processing a specific transaction (like an invoice), check the details of that transaction.
  Ensure that all required fields, including the notification days, are filled out correctly.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct settings, refer to SAP documentation or consult with your SAP administrator or functional consultant.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Manuals: Refer to user manuals or training materials related to customer invoicing and payment processing in SAP.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the error message 1FA585 and ensure that the necessary notification settings are correctly configured in your SAP system.