How To Fix 1F828 - No data records found in &1 for external root accounts

SAP Error Message - Details

• Message type: E = Error

• Message class: 1F - BKK: Beziehungen

• Message number: 828

• Message text: No data records found in &1 for external root accounts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1F828 - No data records found in &1 for external root accounts ?

  The SAP error message 1F828 ("No data records found in &1 for external root accounts") typically indicates that the system is unable to find any data records in the specified table or data source for the external root accounts. This can occur in various contexts, such as during data retrieval processes, reporting, or when executing specific transactions.
  Causes:
  
  Missing Data: The most common cause is that there are no records in the specified table or data source for the external root accounts. This could be due to data not being loaded or processed correctly.
  Incorrect Configuration: The configuration settings for the external root accounts may not be set up correctly, leading to the system not being able to find the relevant data.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view the data, resulting in the system not displaying any records.
  Data Filters: There may be filters applied in the report or transaction that exclude all records, leading to the message being displayed.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the data model.
  
  Solutions:
  
  Check Data Availability: Verify that the data for external root accounts exists in the relevant table. You can do this by executing a direct query on the database or using transaction codes like SE16 or SE11 to view the table contents.
  Review Configuration: Ensure that the configuration for external root accounts is set up correctly. This may involve checking settings in the relevant customizing transactions.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the data. This may involve reviewing roles and authorizations in transaction PFCG.
  Remove Filters: If applicable, check for any filters that may be applied in the report or transaction and remove them to see if records appear.
  Consult Logs: Review system logs (transaction SLG1) for any related error messages or warnings that could provide more context on the issue.
  Data Load Processes: If the data is supposed to be loaded from another system or process, ensure that those processes have completed successfully and that data is available.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the relevant SAP documentation for the module or functionality you are working with to ensure that all prerequisites and configurations are met.
  Community Forums: Consider searching or posting in SAP community forums or support channels for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.