How To Fix 1F323 - Parallel message processing - error while locking account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 1F - BKK: Beziehungen

• Message number: 323

• Message text: Parallel message processing - error while locking account &1

What causes this issue?

Message parallel processing - error during blocking of accounts
hierarchy &v1&
processing of the hierarchy open

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1F323 - Parallel message processing - error while locking account &1 ?

  The SAP error message 1F323 indicates that there is an issue with parallel message processing, specifically related to locking an account. This error typically occurs when multiple processes are trying to access or modify the same account simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: The most common cause of this error is that multiple users or processes are trying to access or lock the same account at the same time.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If one process has locked the account, other processes will receive this error when they attempt to access it.
  Long-running Transactions: If a transaction takes too long to complete, it may hold the lock longer than expected, causing other transactions to fail with this error.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for existing locks on the account. You can see which user or process is holding the lock.
  Wait and Retry: If the lock is held by another user or process, you may need to wait for that process to complete before trying again.
  Release Locks: If you determine that a lock is no longer needed (e.g., a user has left the session open), you can manually delete the lock entry in SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other process is still running.
  Optimize Processes: Review the processes that are accessing the account to see if they can be optimized to reduce the likelihood of concurrent access.
  Batch Processing: If applicable, consider using batch processing to handle account updates in a way that minimizes the chance of parallel access issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that might provide more context on the error.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on locking mechanisms and parallel processing to better understand how to manage concurrent access.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.