How To Fix 1E828 - Cannot close account &1; full amount notice with closure is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 828

• Message text: Cannot close account &1; full amount notice with closure is missing

What causes this issue?

You want to close account number &V1& that has the <ZK>Amount Notices</>
feature enabled. However, the system is unable to proceed with the
account closure process until all the following requirements have been
met:
Full amount notice with closure exists for the account
The notice has the <ZK>Active </>status
The notice has been released if you have activated the principle of dual
control for notices

System Response

The system terminates the account closure process.

How to fix this error?

Ensure that you have created a full amount notice with closure that has
the <ZK>Active </>status and is released under the principle of dual
control.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1E828 - Cannot close account &1; full amount notice with closure is missing ?

  The SAP error message 1E828 indicates that you are trying to close an account, but the system has detected that a full amount notice with closure is missing. This typically occurs in the context of financial accounting, particularly when dealing with accounts that require specific documentation or notifications before they can be closed.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Full Amount Notice: The account you are trying to close requires a full amount notice (also known as a closure notice) that has not been generated or is missing.
  Incorrect Account Status: The account may not be in the correct status to allow for closure, possibly due to pending transactions or other requirements that have not been fulfilled.
  Configuration Issues: There may be configuration settings in the SAP system that dictate the requirements for closing accounts, which may not be properly set up.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Full Amount Notice:
  
  Verify if a full amount notice has been generated for the account. If it has not been created, you may need to generate it manually or ensure that the process for generating it is correctly followed.
  
  
  
  Review Account Status:
  
  Check the status of the account you are trying to close. Ensure that there are no pending transactions, open items, or other issues that would prevent the account from being closed.
  
  
  
  Generate Closure Notice:
  
  If the full amount notice is missing, you may need to create it. This can often be done through specific transaction codes or reports in SAP that handle account closures.
  
  
  
  Consult Documentation:
  
  Review the relevant SAP documentation or user manuals for your specific version of SAP to understand the requirements for closing accounts and generating notices.
  
  
  
  Configuration Check:
  
  If you have access, check the configuration settings in the SAP system related to account closures. Ensure that all necessary settings are correctly configured to allow for the closure process.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system setup.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in generating notices or checking account statuses, such as:
  
  FB03: Display Document
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FBL5N: Customer Line Item Display
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  
  User Roles and Permissions: Ensure that you have the necessary permissions to perform account closures and generate notices, as restrictions may lead to errors.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.