How To Fix 1C500 - &1 logs deleted, &2 could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 1C - BKK: Allgemeine Objekte

• Message number: 500

• Message text: &1 logs deleted, &2 could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1C500 - &1 logs deleted, &2 could not be deleted ?

  The SAP error message "1C500 &1 logs deleted, &2 could not be deleted" typically indicates an issue related to the deletion of logs in the SAP system. This error can occur in various contexts, such as during the execution of a job that is supposed to delete old logs or during system maintenance activities.
  Cause:
  
  
  Log Deletion Process: The error suggests that while the system was able to delete some logs (indicated by &1), it encountered an issue with others (indicated by &2). This could be due to:
  
  The logs being locked or in use by another process.
  Insufficient authorizations for the user executing the deletion.
  The logs may not exist or have already been deleted.
  Database constraints or issues preventing the deletion.
  
  
  
  System Configuration: There may be configuration settings that prevent the deletion of certain logs, or the logs may be part of a retention policy that prohibits their deletion.
  
  
  Solution:
  
  
  Check Log Status: Verify the status of the logs that could not be deleted. Ensure they are not locked or in use by another process.
  
  
  Authorization Check: Ensure that the user executing the deletion has the necessary authorizations to delete the logs. You may need to check the user roles and permissions.
  
  
  Review Configuration: Check the configuration settings related to log retention and deletion policies. Ensure that the logs you are trying to delete are eligible for deletion.
  
  
  Database Constraints: Investigate any database constraints or issues that might be preventing the deletion. This may involve checking for foreign key constraints or other dependencies.
  
  
  Manual Deletion: If the automated process fails, consider manually deleting the logs through transaction codes like SLG1 (Application Log) or using relevant database commands, if appropriate.
  
  
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the failure.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to log management, such as SLG1 (Application Log), SLG2 (Log Management), and SLG3 (Log Analysis).
  SAP Documentation: Refer to SAP documentation for detailed information on log management and deletion processes.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.