How To Fix 15622 - No update server active

SAP Error Message - Details

• Message type: E = Error

• Message class: 15 - Update message

• Message number: 622

• Message text: No update server active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 15622 - No update server active ?

  The SAP error message "15622 No update server active" typically indicates that the system is unable to find an active update server for processing update requests. This can occur in various scenarios, particularly in systems that utilize update processing for background jobs or when dealing with database updates.
  Causes:
  
  Inactive Update Server: The update server may not be running or has been stopped.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the update server from being recognized.
  System Load: High system load or resource constraints may lead to the update server being temporarily unavailable.
  Network Issues: Network problems can prevent communication with the update server.
  Transport Layer Issues: If the transport layer is not functioning correctly, it may lead to this error.
  
  Solutions:
  
  
  Check Update Server Status:
  
  Use transaction code SM13 to check the status of update requests and see if there are any stuck or failed updates.
  Use transaction code SM50 or SM66 to check if the update work processes are active.
  
  
  
  Restart Update Server:
  
  If the update server is inactive, you may need to restart it. This can often be done through the SAP system administration tools.
  
  
  
  Check Configuration:
  
  Ensure that the update configuration is correct. This can be checked in transaction SM31 for the relevant tables (e.g., T000, TMS, etc.).
  
  
  
  System Resources:
  
  Monitor system resources (CPU, memory, etc.) to ensure that the system is not overloaded. If it is, consider optimizing performance or increasing resources.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context on why the update server is inactive.
  
  
  
  Network Configuration:
  
  Ensure that there are no network issues preventing communication with the update server. This may involve checking firewall settings or network configurations.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM13 (Update Requests), SM50 (Work Process Overview), SM66 (Global Work Process Overview), and SM21 (System Log).
  SAP Basis: Understanding SAP Basis concepts can be helpful, as this error often relates to system administration and configuration.
  Documentation: Review SAP documentation for your specific version, as there may be version-specific considerations or known issues.
  
  By following these steps, you should be able to diagnose and resolve the "15622 No update server active" error in your SAP system.