How To Fix 15223 - Communication error calling SM13 on server &

SAP Error Message - Details

• Message type: E = Error

• Message class: 15 - Update message

• Message number: 223

• Message text: Communication error calling SM13 on server &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 15223 - Communication error calling SM13 on server & ?

  The SAP error message 15223, which indicates a "Communication error calling SM13 on server &," typically arises when there is an issue with the communication between the SAP application server and the database or when there are problems with the update requests in the system.
  Causes:
  
  Network Issues: There may be network connectivity problems between the application server and the database server.
  Database Lock: The database might be locked or experiencing issues that prevent it from processing requests.
  System Configuration: Incorrect configuration settings in the SAP system can lead to communication errors.
  Resource Limitations: The server may be running out of resources (e.g., memory, CPU) which can affect its ability to process requests.
  Transport Layer Issues: Problems with the transport layer (e.g., RFC connections) can also lead to communication errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the application server and the database server. You can use tools like ping or traceroute to diagnose connectivity.
  Review SM13: Go to transaction SM13 (Update Requests) to check for any stuck or failed update requests. Analyze the logs for any specific errors.
  Database Status: Check the status of the database. Ensure that it is up and running and that there are no locks or performance issues.
  System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Configuration Check: Verify the configuration settings in the SAP system, especially those related to the database connection and update processing.
  Resource Monitoring: Monitor the server resources to ensure that there are sufficient CPU and memory available. If necessary, consider optimizing the system or increasing resources.
  Restart Services: If the issue persists, consider restarting the affected services or the entire SAP system, as this can sometimes resolve transient communication issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM37 (Job Monitoring), and ST22 (Dump Analysis) for further investigation.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.