How To Fix 15023 - Error sending/receiving a message

SAP Error Message - Details

• Message type: E = Error

• Message class: 15 - Update message

• Message number: 023

• Message text: Error sending/receiving a message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 15023 - Error sending/receiving a message ?

  The SAP error message 15023, which indicates "Error sending/receiving a message," typically arises in the context of communication issues between SAP systems or between an SAP system and external systems. This error can occur in various scenarios, such as during IDoc processing, RFC calls, or when using SAP's messaging services.
  Causes:
  
  Network Issues: Problems with the network connection can prevent messages from being sent or received.
  Configuration Errors: Incorrect settings in the SAP system configuration, such as RFC destinations or logical system settings.
  Authorization Issues: The user or system may not have the necessary permissions to send or receive messages.
  System Load: High system load or performance issues can lead to timeouts or failures in message processing.
  Message Format Issues: The message being sent may not conform to the expected format, leading to processing errors.
  Transport Layer Issues: Problems with the transport layer (e.g., SAP Gateway) can also cause this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the systems is stable and functioning correctly. Use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings:
  
  Verify the RFC destination settings in transaction SM59.
  Check the logical system settings in transaction SALE to ensure they are correctly configured.
  
  
  Check Authorizations: Ensure that the user or system has the necessary authorizations to send and receive messages. Use transaction SU53 to analyze authorization issues.
  Monitor System Performance: Use transaction SM50 or SM66 to monitor system performance and check for any bottlenecks or high load situations.
  Review Message Formats: If applicable, check the format of the messages being sent (e.g., IDocs) to ensure they meet the expected structure.
  Check SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Review Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on message processing and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By systematically addressing these areas, you should be able to identify and resolve the underlying cause of the SAP error message 15023.