How To Fix 15012 - Update hung in state "run"

SAP Error Message - Details

• Message type: E = Error

• Message class: 15 - Update message

• Message number: 012

• Message text: Update hung in state "run"

What causes this issue?

The update is hanging in status 'run'.
You can analyse the update record in the update administration
(transaction SM13).
You can find detailed information about the update process in the
documentation:
SAP Library ->
SAP NetWeaver Components -> Application Platform
(SAP Web Application Server) -> ABAP Technology ->
Client/Server Technology ->
Updates in the SAP System -> Functional Description of Updates.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 15012 - Update hung in state "run" ?

  The SAP error message 15012, which indicates that an update is hung in the state "run," typically occurs when an update process is stuck and not completing as expected. This can happen for various reasons, including database locks, long-running transactions, or issues with the update framework itself.
  Causes:
  
  Database Locks: If a database table is locked by another transaction, the update process may hang while waiting for the lock to be released.
  Long-Running Transactions: If a transaction takes too long to complete, it can cause the update to hang.
  System Resource Issues: Insufficient system resources (CPU, memory, I/O) can lead to performance issues, causing updates to hang.
  Configuration Issues: Incorrect configuration of the update framework or related components can lead to problems.
  Deadlocks: Situations where two or more processes are waiting for each other to release resources can cause updates to hang.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for database locks. If you find locks that are causing the issue, you may need to release them.
  Monitor Long-Running Transactions: Use transaction codes like SM50 or SM66 to monitor active processes and identify any long-running transactions that may be causing the update to hang.
  Review System Resources: Check system performance metrics to ensure that there are sufficient resources available. If necessary, optimize the system or allocate more resources.
  Analyze Update Logs: Use transaction SM13 to check the update logs for any errors or issues that may provide more context on why the update is hanging.
  Restart the Update Process: If the update is confirmed to be hung and cannot be resolved, you may need to restart the update process. This can be done by using transaction SM14 to manage update requests.
  Check Configuration: Review the configuration of the update framework and related components to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM13: Display update requests.
  SM50: Monitor active processes.
  SM66: Monitor global processes.
  SM14: Manage update requests.
  
  
  
  SAP Notes: Always check for relevant SAP Notes that may provide specific fixes or workarounds for this error.
  
  
  System Logs: Review system logs (transaction SM21) for any related error messages or warnings that could provide additional context.
  
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.