How To Fix 14120 - Server & not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 14 - Task handler messages

  • Message number: 120

  • Message text: Server & not active

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 14120 - Server & not active ?

    The SAP error message "14120 Server & not active" typically indicates that a specific application server in the SAP system is not currently active or available. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.

    Causes:

    1. Server Shutdown: The application server may have been intentionally shut down for maintenance or due to a system restart.
    2. Network Issues: There may be network connectivity problems preventing access to the server.
    3. Configuration Issues: Incorrect configuration settings in the SAP system or the instance profile may lead to the server not being recognized as active.
    4. Resource Limitations: The server may be overloaded or facing resource constraints (CPU, memory, etc.), causing it to become unresponsive.
    5. System Errors: There could be underlying system errors or crashes that have caused the server to go inactive.

    Solutions:

    1. Check Server Status: Use transaction code SM51 to check the status of all application servers in the system. Ensure that the server in question is listed and active.
    2. Restart the Server: If the server is down, you may need to restart it. This can be done through the SAP Management Console (SAP MMC) or using the appropriate command in the operating system.
    3. Review Logs: Check the system logs (transaction SM21) and developer traces (transaction ST22) for any errors or warnings that might indicate why the server is inactive.
    4. Network Configuration: Ensure that there are no network issues preventing access to the server. Check firewall settings, DNS configurations, and network connectivity.
    5. Profile Parameters: Review the instance profile parameters to ensure they are correctly configured. You can use transaction RZ10 to check and modify profile parameters.
    6. Resource Monitoring: Monitor system resources to ensure that the server is not overloaded. Use transaction ST06 to check CPU and memory usage.
    7. Consult Basis Team: If you are unable to resolve the issue, consult your SAP Basis team for further investigation and support.

    Related Information:

    • Transaction Codes:

      • SM51: Display and manage application servers.
      • SM21: System log.
      • ST22: Dump analysis.
      • RZ10: Profile maintenance.
      • ST06: Operating system monitoring.
    • SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for relevant notes in the SAP Support Portal.

    • Documentation: Refer to SAP documentation for detailed information on system administration and troubleshooting.

    By following these steps, you should be able to identify the cause of the "14120 Server & not active" error and take appropriate action to resolve it.

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