How To Fix 14039 - Error when resetting the trace files

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 039

• Message text: Error when resetting the trace files

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 14039 - Error when resetting the trace files ?

  The SAP error message 14039, which indicates "Error when resetting the trace files," typically occurs when there is an issue with the trace files used for logging and debugging in the SAP system. This error can arise due to various reasons, including file permission issues, file system problems, or configuration errors.
  Causes:
  
  File Permissions: The user or process attempting to reset the trace files may not have the necessary permissions to access or modify the trace files.
  File System Issues: The file system where the trace files are stored may be full, corrupted, or experiencing other issues that prevent writing to the files.
  Configuration Errors: Incorrect configuration settings in the SAP system related to tracing may lead to this error.
  Locked Files: The trace files may be locked by another process, preventing them from being reset.
  
  Solutions:
  
  
  Check Permissions:
  
  Ensure that the user or service account running the SAP instance has the necessary permissions to access and modify the trace files. This may involve checking the operating system file permissions.
  
  
  
  Free Up Disk Space:
  
  Check the disk space on the file system where the trace files are stored. If the disk is full, free up space by deleting unnecessary files or moving them to another location.
  
  
  
  Check File System Health:
  
  Run file system checks to ensure there are no corruption issues. Depending on the operating system, you may use tools like fsck for Unix/Linux or chkdsk for Windows.
  
  
  
  Review Configuration Settings:
  
  Review the SAP configuration settings related to tracing. Ensure that the paths and settings are correctly configured in the SAP system.
  
  
  
  Restart SAP Services:
  
  Sometimes, simply restarting the SAP services can resolve temporary issues related to file locks or processes that are holding onto the trace files.
  
  
  
  Check for Locked Files:
  
  Use system tools to check if the trace files are locked by another process. If they are, you may need to terminate that process or wait for it to release the files.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases notes that address known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review the system logs (such as the developer trace files) for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.