How To Fix 14012 - Work process was automatically restarted

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 012

• Message text: Work process was automatically restarted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 14012 - Work process was automatically restarted ?

  The SAP error message "14012 Work process was automatically restarted" indicates that a work process in the SAP system has encountered a critical error and has been automatically restarted by the system. This can happen for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Memory Issues: Insufficient memory allocation or memory leaks can lead to work process failures.
  Timeouts: Long-running processes may exceed the configured timeout settings, causing the work process to terminate.
  Database Issues: Problems with the database connection or database server can lead to work process failures.
  Code Errors: Bugs in custom ABAP code or issues in standard SAP code can cause unexpected terminations.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to instability.
  Resource Contention: High load on the system or contention for resources can lead to work process failures.
  Operating System Issues: Problems at the OS level, such as kernel panics or resource exhaustion, can affect SAP work processes.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) and developer traces (transaction ST22) to identify the specific error that caused the work process to fail.
  Analyze Dump Analysis: Use transaction ST22 to analyze short dumps that may provide insights into the root cause of the failure.
  Monitor Memory Usage: Use transaction SM04 or ST06 to monitor memory usage and ensure that the system has adequate resources.
  Review Configuration: Check the configuration settings in transaction RZ10 and RZ11 to ensure they are appropriate for your system's workload.
  Database Health Check: Ensure that the database is functioning correctly and that there are no connectivity issues. Check database logs for errors.
  Update SAP Kernel: Ensure that you are using a supported and stable version of the SAP kernel. Consider applying patches or updates if necessary.
  Custom Code Review: If the issue is related to custom ABAP code, review the code for potential errors or inefficiencies.
  Increase Timeouts: If timeouts are causing the issue, consider increasing the timeout settings in the instance profile.
  System Performance Tuning: Optimize system performance by tuning parameters and ensuring that the system is not overloaded.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to work process failures for specific guidance and patches. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community for insights and experiences from other users who may have encountered similar issues.
  SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  By following these steps, you can diagnose and address the underlying issues causing the work process to restart automatically.