How To Fix 11234 - No authorization to maintain service type

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 234

• Message text: No authorization to maintain service type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 11234 - No authorization to maintain service type ?

  The SAP error message "11234 No authorization to maintain service type" typically indicates that a user is attempting to perform an action related to service types in the SAP system but lacks the necessary authorizations to do so. This error is commonly encountered in modules related to service management, such as SAP Customer Service (CS) or SAP Plant Maintenance (PM).
  Cause:
  
  Missing Authorization Object: The user does not have the required authorization for the specific action they are trying to perform. This could be due to missing roles or authorizations related to service types.
  Role Assignment: The user may not have been assigned the correct roles that include the necessary authorizations for maintaining service types.
  Authorization Profile: The authorization profile assigned to the user may not include the necessary permissions for the service type transaction.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in transaction code SU01 (User Maintenance). Ensure that the user has the appropriate roles that include the necessary authorizations for maintaining service types.
  Review Authorization Objects: Use transaction code SU53 immediately after encountering the error to check which authorization objects are missing. This will provide insight into what specific authorizations need to be granted.
  Modify Authorizations: If you have the necessary permissions, you can modify the user’s roles or create a new role that includes the required authorization objects. Common authorization objects related to service types include:
  
  S_TCODE: Transaction code authorization
  S_SERVICE: Service management authorization
  
  
  Consult with Security Team: If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
  Testing: After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Test the action again to confirm that the error is resolved.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Documentation: Refer to SAP documentation or your organization's internal documentation for specific details on authorization objects and roles related to service management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on authorization problems.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message 11234.