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Message type: E = Error
Message class: 10 - Customizing: Process Industries
Message number: 021
Message text: Order category & is not supported
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10021
- Order category & is not supported ?The SAP error message "10021 Order category & is not supported" typically indicates that the order category you are trying to use is not valid or not configured in the system for the operation you are attempting to perform. This error can occur in various contexts, such as when creating or processing orders in modules like SAP PM (Plant Maintenance), SAP SD (Sales and Distribution), or SAP MM (Materials Management).
Cause:
- Invalid Order Category: The order category specified in the transaction is not recognized by the system. This could be due to a typo or using an outdated or incorrect order category.
- Configuration Issues: The order category may not be configured in the system for the specific transaction or process you are trying to execute.
- Authorization Issues: The user may not have the necessary authorizations to use the specified order category.
- System Settings: The order category may not be activated or may have been deactivated in the system settings.
Solution:
- Check Order Category: Verify that the order category you are using is correct. Ensure there are no typos and that it is a valid category in your SAP system.
- Configuration Review: Consult with your SAP configuration team to ensure that the order category is properly configured in the system. This may involve checking the relevant customizing settings in the SPRO transaction.
- Authorization Check: Ensure that the user has the necessary authorizations to create or process the order with the specified category. This can be checked in the user roles and authorizations.
- Activate Order Category: If the order category is not activated, it may need to be activated in the system settings. This typically requires access to the configuration settings.
- Consult Documentation: Refer to SAP documentation or help resources for specific details about the order category and its usage.
Related Information:
SPRO
for configuration, IW31
for creating PM orders).If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who can provide more in-depth assistance.
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