How To Fix >1702 - Customer field &1 cannot be changed as contained in totals records

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 702

• Message text: Customer field &1 cannot be changed as contained in totals records

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >1702 - Customer field &1 cannot be changed as contained in totals records ?

  The SAP error message 1702 indicates that a customer field (denoted as &1) cannot be changed because it is contained in totals records. This typically occurs when you attempt to modify a field in a customer master record that is linked to financial totals or other aggregated data, which is not allowed to maintain data integrity.
  Cause:
  
  Totals Records: The field you are trying to change is part of a totals record, which means that it is used in calculations or summaries in the system. Changing it could lead to inconsistencies in the data.
  Data Integrity: SAP enforces strict data integrity rules to ensure that changes do not disrupt the relationships between master data and transactional data.
  
  Solution:
  
  Check Dependencies: Before making changes, check if the field is indeed part of any totals records. You can do this by reviewing the relevant tables and data relationships.
  Data Consistency: If you need to change the field, consider whether it is possible to do so in a way that maintains data consistency. This might involve:
  
  Creating a New Record: If the change is necessary, you may need to create a new customer record with the desired changes instead of modifying the existing one.
  Consulting with a Functional Consultant: If you are unsure about the implications of changing the field, consult with an SAP functional consultant who can provide guidance based on your specific business processes.
  
  
  Use Transaction Codes: If you are using transaction codes like XD02 (Change Customer) or FD02 (Change Customer Financial), ensure that you are following the correct procedures and that the fields you are trying to change are not locked due to totals records.
  Review Customizations: If your SAP system has customizations or enhancements, check if any of these are affecting the ability to change the field.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and provides solutions for common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  Documentation: Review SAP documentation related to customer master data and totals records to understand the implications of changes in these fields.
  
  By following these steps, you should be able to address the error message and understand the underlying reasons for the restriction on changing the customer field.