How To Fix >1647 - Number of a credit card must not contain the character '*'

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 647

• Message text: Number of a credit card must not contain the character '*'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >1647 - Number of a credit card must not contain the character '*' ?

  The SAP error message 1647 indicates that there is an issue with the format of a credit card number being entered into the system. Specifically, the error states that the credit card number must not contain the character '*'. This typically occurs when the system is validating the input for a credit card field and finds an invalid character.
  Cause:
  
  Invalid Character: The credit card number entered contains the character '*', which is not allowed in credit card formats.
  Data Entry Error: The user may have mistakenly entered the '*' character while inputting the credit card number.
  Copy-Paste Issue: If the credit card number was copied from another source, it may have included hidden or special characters.
  
  Solution:
  
  Check Input: Review the credit card number being entered and ensure that it does not contain any invalid characters, particularly '*'.
  Re-enter the Number: Manually type the credit card number instead of copying and pasting it to avoid hidden characters.
  Validation: Implement input validation in the user interface to prevent the entry of invalid characters in the future.
  Error Handling: If this error occurs frequently, consider adding error handling or user guidance to help users understand the acceptable format for credit card numbers.
  
  Related Information:
  
  Credit Card Format: Credit card numbers typically consist of 13 to 19 digits, depending on the card type (Visa, MasterCard, etc.), and should not contain any letters or special characters (except for spaces or hyphens in some cases).
  SAP Configuration: If you are an SAP administrator, you may want to check the configuration settings related to credit card processing to ensure that they are set up correctly.
  User Training: Providing training or documentation for users on how to correctly enter credit card information can help reduce the occurrence of this error.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.