How To Fix >1572 - Returns not successful for non-billable payments &1:

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 572

• Message text: Returns not successful for non-billable payments &1:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >1572 - Returns not successful for non-billable payments &1: ?

  The SAP error message "1572 Returns not successful for non-billable payments &1" typically occurs in the context of payment processing, particularly when dealing with returns or refunds for non-billable payments. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Non-Billable Payment Type: The payment in question is classified as non-billable, which means it is not associated with a specific invoice or billable item. This can lead to issues when trying to process returns.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for returns on non-billable payments.
  Missing Data: Required data for processing the return may be missing or incorrectly entered.
  Payment Method Restrictions: Certain payment methods may not support returns or refunds, leading to this error.
  Authorization Issues: The user attempting to process the return may not have the necessary permissions to perform this action.
  
  Solutions:
  
  Check Payment Classification: Verify that the payment is correctly classified. If it should be billable, consider reclassifying it.
  Review Configuration Settings: Consult with your SAP configuration team to ensure that the system is set up to allow returns for non-billable payments if that is required for your business process.
  Complete Required Fields: Ensure that all necessary fields and data are filled out correctly in the return transaction.
  Change Payment Method: If the payment method does not support returns, consider using a different method that does.
  User Permissions: Check the user’s role and permissions to ensure they have the necessary access to process returns.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FBRA (Reset Document) or FBL1N (Vendor Line Item Display).
  Documentation: Review SAP documentation related to payment processing and returns to understand the expected behavior and configuration settings.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.