How To Fix >1478 - No payment document has been found for payment reference &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >1 - Shockwave SAPGUI message handling

  • Message number: 478

  • Message text: No payment document has been found for payment reference &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >1478 - No payment document has been found for payment reference &1. ?

    The SAP error message "1478 No payment document has been found for payment reference &1" typically occurs when you are trying to process a payment or perform a transaction that requires a payment document, but the system cannot find a corresponding payment document for the specified payment reference.

    Cause:

    1. Missing Payment Document: The payment document that corresponds to the payment reference does not exist in the system.
    2. Incorrect Payment Reference: The payment reference you are using may be incorrect or does not match any existing payment documents.
    3. Document Deletion: The payment document may have been deleted or archived, making it unavailable for the current transaction.
    4. Data Entry Error: There may be a typographical error in the payment reference number entered.
    5. Authorization Issues: The user may not have the necessary permissions to view or access the payment document.

    Solution:

    1. Verify Payment Reference: Double-check the payment reference number you are using to ensure it is correct and corresponds to an existing payment document.
    2. Check Document Status: Use transaction codes like FB03 (Display Document) to check if the payment document exists and is in the correct status (not deleted or archived).
    3. Search for Payment Document: If you are unsure of the payment reference, you can search for the payment document using other criteria (e.g., vendor, amount, date) in the relevant transaction.
    4. Consult with Finance Team: If you suspect that the document has been deleted or archived, consult with your finance or accounting team to confirm its status.
    5. Check User Authorizations: Ensure that you have the necessary authorizations to access the payment document. If not, contact your system administrator to resolve any authorization issues.
    6. Review Configuration: If the issue persists, it may be necessary to review the configuration settings related to payment processing in SAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and F110 (Automatic Payment Transactions) for troubleshooting.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or user manuals for guidance on payment processing and error handling.

    If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.

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