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Message type: E = Error
Message class: >1 - Shockwave SAPGUI message handling
Message number: 478
Message text: No payment document has been found for payment reference &1.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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>1478
- No payment document has been found for payment reference &1. ?The SAP error message "1478 No payment document has been found for payment reference &1" typically occurs when you are trying to process a payment or perform a transaction that requires a payment document, but the system cannot find a corresponding payment document for the specified payment reference.
Cause:
- Missing Payment Document: The payment document that corresponds to the payment reference does not exist in the system.
- Incorrect Payment Reference: The payment reference you are using may be incorrect or does not match any existing payment documents.
- Document Deletion: The payment document may have been deleted or archived, making it unavailable for the current transaction.
- Data Entry Error: There may be a typographical error in the payment reference number entered.
- Authorization Issues: The user may not have the necessary permissions to view or access the payment document.
Solution:
- Verify Payment Reference: Double-check the payment reference number you are using to ensure it is correct and corresponds to an existing payment document.
- Check Document Status: Use transaction codes like FB03 (Display Document) to check if the payment document exists and is in the correct status (not deleted or archived).
- Search for Payment Document: If you are unsure of the payment reference, you can search for the payment document using other criteria (e.g., vendor, amount, date) in the relevant transaction.
- Consult with Finance Team: If you suspect that the document has been deleted or archived, consult with your finance or accounting team to confirm its status.
- Check User Authorizations: Ensure that you have the necessary authorizations to access the payment document. If not, contact your system administrator to resolve any authorization issues.
- Review Configuration: If the issue persists, it may be necessary to review the configuration settings related to payment processing in SAP.
Related Information:
If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.
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