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Message type: E = Error
Message class: >1 - Shockwave SAPGUI message handling
Message number: 454
Message text: No answer found. &1 payments have been skipped.
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>1454
- No answer found. &1 payments have been skipped. ?The SAP error message "1454 No answer found. &1 payments have been skipped." typically occurs in the context of payment processing within the SAP system, particularly when using the Automatic Payment Program (APP). This error indicates that the system could not find a suitable payment method or configuration for the specified payments, leading to them being skipped.
Causes:
- Missing Payment Method: The payment method defined for the vendor or customer may not be set up correctly or may be missing.
- Configuration Issues: The payment program configuration may not be set up to handle the specific payment method or currency.
- Invalid Payment Data: The payment data for the invoices may be incomplete or incorrect, leading to the inability to process the payment.
- Blocked Invoices: The invoices may be blocked for payment due to various reasons (e.g., approval processes, payment blocks).
- Selection Criteria: The selection criteria used in the payment run may not match any of the invoices, leading to skipped payments.
Solutions:
Check Payment Method Configuration:
- Go to the configuration settings for the payment method in the SAP system (Transaction code: OBVCU).
- Ensure that the payment method is correctly defined for the relevant company code and payment type.
Review Vendor/Customer Master Data:
- Check the vendor or customer master data to ensure that the correct payment method is assigned.
- Use transaction codes like XK03 (for vendors) or FD03 (for customers) to review the master data.
Validate Payment Data:
- Review the payment data for the invoices that are being skipped. Ensure that all necessary fields are filled out correctly.
- Check for any payment blocks or holds on the invoices.
Adjust Selection Criteria:
- Review the selection criteria used in the payment run. Ensure that it includes the correct parameters to capture the intended invoices.
- You can adjust the parameters in the payment run configuration (Transaction code: F110).
Run Payment Program Again:
- After making the necessary adjustments, rerun the payment program to see if the issue is resolved.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.
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