How To Fix >1064 - Document &1 is not a billing document for payment cards

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 064

• Message text: Document &1 is not a billing document for payment cards

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >1064 - Document &1 is not a billing document for payment cards ?

  The SAP error message 1064 ("Document &1 is not a billing document for payment cards") typically occurs in the context of payment processing, particularly when dealing with billing documents related to credit card transactions. This error indicates that the document you are trying to process is not recognized as a valid billing document for payment card transactions.
  Causes:
  
  Incorrect Document Type: The document you are trying to process may not be of the correct type that is expected for payment card transactions.
  Document Status: The document may not be in a status that allows it to be processed for payment card billing (e.g., it might be in a draft status or already settled).
  Configuration Issues: There may be configuration issues in the SAP system regarding payment card processing, such as missing settings for payment card billing documents.
  Data Entry Errors: There could be errors in the data entry that led to the creation of a document that is not recognized as a billing document.
  
  Solutions:
  
  Check Document Type: Verify that the document you are trying to process is indeed a billing document and is of the correct type for payment card processing.
  Review Document Status: Ensure that the document is in the correct status for processing. If it is not, you may need to change its status or create a new billing document.
  Configuration Review: Consult with your SAP administrator or technical team to review the configuration settings related to payment card processing. Ensure that all necessary settings are correctly configured.
  Recreate Document: If the document is found to be incorrect or invalid, consider recreating it with the correct parameters.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on payment card processing and billing documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (for general ledger postings), F-28 (for incoming payments), or F110 (for automatic payment transactions) that may be involved in the billing process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration tips.
  User Roles and Authorizations: Ensure that the user attempting to process the document has the necessary roles and authorizations to perform billing and payment card transactions.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further investigation.