How To Fix 0M354 - User &1 does not exist (other clients were checked as well)

SAP Error Message - Details

• Message type: E = Error

• Message class: 0M - Customer Enhancements

• Message number: 354

• Message text: User &1 does not exist (other clients were checked as well)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0M354 - User &1 does not exist (other clients were checked as well) ?

  The SAP error message 0M354 indicates that the user specified in the error message does not exist in the system, and it has been checked across other clients as well. This error typically arises in scenarios where user authentication or authorization is being validated, such as during login attempts, role assignments, or when executing transactions that require user-specific permissions.
  Causes:
  
  User Not Created: The user may not have been created in the SAP system.
  User Deactivation: The user might have been deactivated or deleted.
  Client-Specific User: The user exists in a different client but not in the one you are currently working in.
  Authorization Issues: There may be issues with the authorization profiles assigned to the user.
  Typographical Error: There could be a typo in the user ID being referenced.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the current client.
  If the user does not exist, create the user using the same transaction code.
  
  
  
  Check Other Clients:
  
  If the user is supposed to exist in another client, switch to that client and verify the user’s status.
  If the user exists in another client but not in the current one, you may need to create the user in the current client or adjust your configuration to allow cross-client access if applicable.
  
  
  
  User Activation:
  
  If the user exists but is inactive, reactivate the user in transaction SU01.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the actions they are attempting. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Correct Typographical Errors:
  
  Double-check the user ID for any typographical errors and ensure it is entered correctly.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Types: Understand the difference between dialog users, service users, and system users, as this may affect how users are created and managed.
  Client Concept: Familiarize yourself with the SAP client concept, as users are often client-specific, and actions in one client do not automatically reflect in another.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.