How To Fix 0K312 - More seats are occupied than available on the plane

SAP Error Message - Details

• Message type: E = Error

• Message class: 0K - Messages for "General List Modules"

• Message number: 312

• Message text: More seats are occupied than available on the plane

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0K312 - More seats are occupied than available on the plane ?

  The SAP error message 0K312, which states "More seats are occupied than available on the plane," typically occurs in the context of SAP's Travel Management or related modules where flight bookings are managed. This error indicates that the system has detected an attempt to book more seats than are available on a particular flight.
  Cause:
  
  Overbooking: The number of passengers being booked exceeds the available seats on the flight.
  Data Entry Error: Incorrect data entry when specifying the number of passengers or seats.
  System Configuration: The configuration settings in the SAP system may not accurately reflect the actual seat availability.
  Concurrency Issues: Multiple users trying to book the same flight simultaneously, leading to a temporary overbooking situation.
  
  Solution:
  
  Check Availability: Verify the number of available seats on the flight before attempting to book. This can often be done through the flight management interface in SAP.
  Adjust Booking: Reduce the number of passengers being booked to match the available seats.
  Update Configuration: Ensure that the flight and seat availability data in the SAP system is up-to-date and accurately reflects the current situation.
  Error Handling: Implement error handling procedures to manage concurrent bookings and prevent overbooking scenarios.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific configurations or settings that may need adjustment.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the system that could resolve the issue.
  User Training: Ensure that users involved in booking flights are trained on how to check seat availability and properly enter booking information.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Support Channels: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully manage flight bookings within the SAP system.