How To Fix 0H310 - No help available

SAP Error Message - Details

• Message type: E = Error

• Message class: 0H - Hierarchy module

• Message number: 310

• Message text: No help available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0H310 - No help available ?

  The SAP error message "0H310 No help available" typically indicates that the system is unable to provide help or documentation for a specific error or issue encountered. This message can arise in various contexts within SAP, often when a user is trying to access help documentation or when an error occurs that does not have a predefined help entry.
  Possible Causes:
  
  Missing Documentation: The specific error or transaction may not have associated help documentation in the system.
  System Configuration: The SAP system may not be configured to provide help for certain transactions or errors.
  User Authorization: The user may not have the necessary authorizations to access help documentation.
  Technical Issues: There may be underlying technical issues with the SAP system that prevent help from being displayed.
  
  Solutions:
  
  Check SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. Sometimes, specific issues are documented there, and you may find a workaround or solution.
  Use Transaction Codes: If you encounter this error while using a specific transaction, try using the transaction code directly in the command field instead of navigating through menus.
  Consult Documentation: Refer to the official SAP documentation or user manuals for the specific module or transaction you are working with.
  Contact SAP Support: If the issue persists and you cannot find a solution, consider reaching out to SAP Support for assistance.
  Check User Authorizations: Ensure that your user profile has the necessary authorizations to access help documentation.
  System Configuration Review: If you have access, review the system configuration to ensure that help documentation is enabled and properly set up.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the system more effectively.
  Training and Resources: Consider taking SAP training courses or utilizing online resources to better understand the system and its functionalities.
  
  If you continue to experience difficulties, providing more context about when and where the error occurs can help in diagnosing the issue further.