How To Fix 0D755 - Product group &1 has dunning procedure type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 755

• Message text: Product group &1 has dunning procedure type &2

What causes this issue?

You tried to assign a dunning procedure type to a product group within
dunning procedure determination. However, only one dunning procedure
type can be assigned for each product group. The system found at least
one entry for the current product group in this case that showed a
different dunning procedure type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter just one dunning procedure type for each product group.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0D755 - Product group &1 has dunning procedure type &2 ?

  The SAP error message 0D755 indicates that there is an issue related to the dunning procedure for a specific product group. This error typically arises when the system is trying to process dunning (a method of communicating with customers to ensure payment of overdue invoices) for a product group that has not been assigned a valid dunning procedure type.
  Cause:
  
  Missing Dunning Procedure Assignment: The product group specified in the error message does not have a dunning procedure assigned to it.
  Incorrect Configuration: The dunning procedure type specified may not be valid or may not be configured correctly in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the product group or customer accounts.
  
  Solution:
  
  
  Check Dunning Procedure Assignment:
  
  Go to the configuration settings for dunning procedures in SAP (Transaction code: OBA7 or similar).
  Verify that the product group in question has a valid dunning procedure assigned to it.
  
  
  
  Assign a Dunning Procedure:
  
  If the product group does not have a dunning procedure assigned, you will need to assign one. This can typically be done in the configuration settings for the product group or customer master data.
  
  
  
  Review Dunning Procedure Configuration:
  
  Ensure that the dunning procedure type specified in the error message is correctly configured. Check the settings for the dunning procedure to ensure it meets the business requirements.
  
  
  
  Check Master Data:
  
  Review the master data for the product group and related customer accounts to ensure there are no inconsistencies or missing information.
  
  
  
  Testing:
  
  After making the necessary changes, test the dunning process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Dunning Procedures: Dunning procedures in SAP are used to manage overdue payments and can be customized based on business needs.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBA7 (for dunning procedure configuration) and FD32 (for customer master data).
  Documentation: Refer to SAP documentation or help resources for detailed guidance on configuring dunning procedures and managing product groups.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.