How To Fix 0D711 - No dunning notice: acct &1 partner &2: Credit memos for contract &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 711

• Message text: No dunning notice: acct &1 partner &2: Credit memos for contract &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0D711 - No dunning notice: acct &1 partner &2: Credit memos for contract &3 ?

  The SAP error message 0D711 indicates that there is no dunning notice generated for a specific account and partner due to the presence of credit memos associated with a contract. This message typically arises in the context of the dunning process, which is used to remind customers of overdue payments.
  Cause:
  The error message can occur due to the following reasons:
  
  Credit Memos Present: There are credit memos that offset the outstanding invoices for the account and partner specified. This means that the system does not consider the account overdue because the credit memos reduce the amount due.
  Dunning Configuration: The dunning configuration may not be set up to handle accounts with credit memos appropriately.
  Dunning Levels: The account may have reached a dunning level that does not allow for further dunning notices to be generated due to the presence of credit memos.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Credit Memos: Check the account and contract for any credit memos that may be affecting the dunning process. If the credit memos are valid and should be applied, then no further action is needed.
  
  
  Adjust Dunning Configuration: If you need to generate dunning notices despite the presence of credit memos, you may need to adjust the dunning configuration in the SAP system. This could involve:
  
  Modifying the dunning procedure to allow for dunning notices to be generated even when credit memos exist.
  Ensuring that the dunning levels are set correctly to account for credit memos.
  
  
  
  Manual Dunning: If necessary, you can manually create a dunning notice or communicate with the customer regarding the outstanding balance, if applicable.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific configuration settings related to dunning processes and credit memos.
  
  
  Transaction Codes: Use transaction codes like F150 (Dunning) to review and manage dunning runs and settings.
  
  
  Related Information:
  
  Dunning Process: Understand how the dunning process works in SAP, including the roles of dunning levels, dunning procedures, and how credit memos interact with outstanding invoices.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling dunning notices with credit memos.
  User Exits and Enhancements: If your organization has specific requirements, consider whether user exits or enhancements are needed to customize the dunning process.
  
  By following these steps, you should be able to address the error message and ensure that the dunning process functions as intended.