How To Fix 0D490 - No documents available for business case number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 490

• Message text: No documents available for business case number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0D490 - No documents available for business case number &1 ?

  The SAP error message "0D490 No documents available for business case number &1" typically indicates that the system could not find any documents associated with the specified business case number. This error can occur in various SAP modules, particularly in areas related to document management or case management.
  Causes:
  
  Incorrect Business Case Number: The business case number entered may be incorrect or does not exist in the system.
  No Documents Linked: There may be no documents linked to the specified business case number.
  Authorization Issues: The user may not have the necessary permissions to view the documents associated with the business case.
  Data Deletion: Documents may have been deleted or archived, making them unavailable for retrieval.
  System Configuration: There may be issues with the configuration of the document management system or the business case management module.
  
  Solutions:
  
  Verify Business Case Number: Double-check the business case number for accuracy. Ensure that it is entered correctly and exists in the system.
  Check Document Links: Investigate whether any documents are actually linked to the business case. This can be done by reviewing the business case details in the relevant SAP module.
  Review User Permissions: Ensure that the user has the appropriate authorizations to access the documents related to the business case. This may require coordination with the SAP security team.
  Consult with IT Support: If documents are expected to be available but are not, consult with your IT support team to check if there have been any recent changes to the system, such as data archiving or deletion.
  Check Configuration Settings: If you have access, review the configuration settings for the document management system to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may need to use specific transaction codes to access business cases or document management functionalities (e.g., transaction codes like CV03N for document display).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to the specific module you are working with to understand how business cases and documents are managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.