How To Fix 0D464 - End of dunning procedure reset

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 464

• Message text: End of dunning procedure reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0D464 - End of dunning procedure reset ?

  The SAP error message 0D464, "End of dunning procedure reset," typically occurs in the context of the dunning process, which is a method used by companies to remind customers of overdue payments. This error indicates that the end of the dunning procedure has been reset, which can happen for various reasons.
  Cause:
  
  Manual Reset: The dunning procedure may have been manually reset by a user, which can happen if someone is trying to correct an error or adjust the dunning status for a customer.
  System Configuration: There may be issues with the configuration of the dunning procedure in the SAP system, leading to unexpected resets.
  Data Inconsistencies: Inconsistencies in the customer master data or dunning data can also trigger this error.
  Dunning Run Issues: If there are issues during a dunning run (e.g., incomplete processing), it may lead to this error.
  
  Solution:
  
  Check Dunning Procedure Settings: Review the configuration settings for the dunning procedure in the SAP system. Ensure that they are set up correctly and that there are no inconsistencies.
  Review User Actions: Check if any users have manually reset the dunning procedure. If so, determine if this was intentional and if it aligns with the company's dunning policy.
  Data Consistency Check: Run consistency checks on the customer master data and dunning data to identify and resolve any discrepancies.
  Re-run Dunning Process: If the dunning procedure was reset unintentionally, you may need to re-run the dunning process for the affected customers to ensure they receive the appropriate reminders.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Dunning Procedure: Understand the dunning procedure's configuration and how it works within the SAP system.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) to manage dunning runs and settings.
  User Authorizations: Ensure that users have the appropriate authorizations to perform actions related to dunning procedures to prevent unauthorized resets.
  
  By following these steps, you should be able to address the error message 0D464 effectively.