How To Fix 0D377 - Key fields: Dunning procedure &1, dun. level &2, currency &3, amount &4

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 377

• Message text: Key fields: Dunning procedure &1, dun. level &2, currency &3, amount &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0D377 - Key fields: Dunning procedure &1, dun. level &2, currency &3, amount &4 ?

  The SAP error message 0D377 typically relates to issues encountered during the dunning process in the SAP system. This error message indicates that there is a problem with the dunning procedure, dunning level, currency, or amount associated with a customer account.
  Cause:
  
  Dunning Procedure Issues: The dunning procedure defined for the customer may not be correctly set up or may not exist.
  Dunning Level Problems: The specified dunning level may not be valid or may not correspond to the dunning procedure.
  Currency Issues: The currency specified may not be valid for the dunning procedure or may not match the currency of the customer account.
  Amount Problems: The amount specified may be incorrect or may not meet the criteria set in the dunning procedure.
  
  Solution:
  
  
  Check Dunning Procedure:
  
  Go to the customer master data and verify that the correct dunning procedure is assigned.
  Ensure that the dunning procedure is active and properly configured in the system.
  
  
  
  Verify Dunning Levels:
  
  Check the dunning levels defined in the dunning procedure. Ensure that the level you are trying to use is valid and correctly set up.
  
  
  
  Currency Validation:
  
  Ensure that the currency used in the dunning process matches the currency of the customer account.
  Check if the currency is supported in the dunning procedure settings.
  
  
  
  Review Amounts:
  
  Verify the amount being processed. Ensure that it is within the acceptable range and meets the criteria defined in the dunning procedure.
  
  
  
  Configuration Check:
  
  If you have access, check the configuration settings for dunning in the SAP system (transaction code OBA7 for dunning procedures).
  Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed information on dunning procedures and error messages.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FD32 (Change Customer Credit Management), F150 (Dunning), or OBPM1 (Dunning Procedure Configuration) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Roles: Ensure that you have the necessary authorizations to view and modify dunning procedures and customer data.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting and dunning processes.