How To Fix 0D307 - Check digit in customer data field is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 307

• Message text: Check digit in customer data field is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0D307 - Check digit in customer data field is incorrect ?

  The SAP error message 0D307 indicates that there is an issue with the check digit in a customer data field, typically related to the customer master data. This error often arises when the check digit, which is a form of data validation, does not match the expected value based on the other digits in the customer number or related fields.
  Cause:
  
  Incorrect Customer Number: The customer number entered may have been mistyped or incorrectly formatted.
  Data Corruption: There may be corruption in the customer master data, leading to an incorrect check digit.
  System Configuration: The system may not be configured correctly to calculate the check digit based on the defined rules.
  Integration Issues: If data is being imported from another system, the check digit may not have been calculated or transferred correctly.
  
  Solution:
  
  Verify Customer Number: Check the customer number for any typographical errors. Ensure that the number is entered correctly.
  Recalculate Check Digit: If you have access to the logic used to calculate the check digit, you can manually verify and recalculate it based on the other digits in the customer number.
  Update Customer Data: If the customer data is incorrect, update the customer master data in SAP to reflect the correct information.
  Check Configuration: Review the configuration settings in SAP related to customer master data to ensure that the check digit calculation is set up correctly.
  Data Consistency Check: Run data consistency checks in SAP to identify and correct any discrepancies in the customer master data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling check digit errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like XD02 (Change Customer) or XD03 (Display Customer) to review and edit customer data.
  User Authorization: Ensure that you have the necessary authorizations to make changes to customer master data.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to resolve the error message 0D307 and ensure that the customer data is accurate and valid.