How To Fix 0D228 - &1: &2: Cancellation documents not permitted online


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 0D - FS-CD General Messages

  • Message number: 228

  • Message text: &1: &2: Cancellation documents not permitted online

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 0D228 - &1: &2: Cancellation documents not permitted online ?

    The SAP error message 0D228 indicates that cancellation documents are not permitted to be processed online for a specific transaction or document type. This error typically arises in the context of financial transactions, such as invoice processing or payment processing, where the system restricts the ability to cancel documents directly through the online interface.

    Cause:

    1. Configuration Settings: The system may be configured to disallow online cancellations for certain document types or in specific scenarios. This is often a deliberate design choice to prevent accidental cancellations that could lead to inconsistencies in financial reporting.
    2. Document Status: The document you are trying to cancel may be in a status that does not allow for online cancellation. For example, if the document has already been posted or if it is locked for some reason.
    3. User Authorizations: The user may not have the necessary authorizations to perform cancellation actions online.
    4. Business Rules: Certain business rules or workflows may dictate that cancellations must be handled through a different process, such as a batch job or manual intervention.

    Solution:

    1. Check Configuration: Review the configuration settings in the relevant SAP module (e.g., FI, MM) to see if online cancellations are allowed for the document type you are working with. This may involve checking transaction codes like SPRO for configuration settings.
    2. Document Status: Verify the status of the document you are trying to cancel. If it is in a locked state or has already been processed, you may need to follow a different procedure to handle the cancellation.
    3. User Authorizations: Ensure that the user has the appropriate authorizations to perform cancellation actions. This may involve checking roles and permissions assigned to the user in the SAP system.
    4. Alternative Process: If online cancellation is not permitted, consult your organization's policies to determine the correct procedure for canceling the document. This may involve submitting a request to a finance team or using a different transaction code to process the cancellation.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be used for document processing, such as FB08 (Cancel Document) or other related codes depending on the module.
    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide patches or additional guidance on handling specific errors.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your system configuration and business processes.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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