How To Fix 09428 - No SAP document found

SAP Error Message - Details

• Message type: E = Error

• Message class: 09 -

• Message number: 428

• Message text: No SAP document found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 09428 - No SAP document found ?

  The SAP error message "09428 No SAP document found" typically indicates that the system could not locate a specific document or record that you are trying to access. This error can occur in various contexts, such as when trying to display or process a document in modules like MM (Materials Management), SD (Sales and Distribution), or FI (Financial Accounting).
  Causes:
  
  Document Deletion: The document you are trying to access may have been deleted or archived.
  Incorrect Document Number: The document number you entered may be incorrect or mistyped.
  Authorization Issues: You may not have the necessary permissions to view the document.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Document Status: The document may be in a status that prevents it from being accessed (e.g., blocked or in a different processing state).
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
  Check Document Status: If you have access, check the status of the document in the relevant module to see if it has been deleted or archived.
  Review Authorizations: Ensure that you have the necessary authorizations to access the document. You may need to contact your SAP security team for assistance.
  Consult with IT Support: If the document should exist and you cannot find it, consult your IT support or SAP Basis team to check for any underlying issues with the database or system.
  Use Transaction Codes: Use relevant transaction codes (like SE16 for table access) to check if the document exists in the database tables.
  Check for Archiving: If the document has been archived, you may need to access the archive or consult with your archiving team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you in troubleshooting, such as:
  
  SE16: Data Browser to check table entries.
  SARA: Archive Administration to check archived documents.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the specific module you are working with to understand how documents are managed and accessed.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.