How To Fix 09412 - Ship-to-party & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: 09 -

• Message number: 412

• Message text: Ship-to-party & not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 09412 - Ship-to-party & not found ?

  The SAP error message "09412 Ship-to-party & not found" typically occurs when the system is unable to find the specified ship-to party in the master data. This can happen in various scenarios, such as during sales order creation, delivery processing, or when generating invoices.
  Cause:
  
  Missing Master Data: The ship-to party (customer) may not be defined in the system. This could be due to the customer not being created or not having the necessary ship-to address.
  Incorrect Data Entry: The ship-to party number may have been entered incorrectly, leading to the system not being able to locate it.
  Data Deletion: The ship-to party might have been deleted or marked as inactive in the system.
  Authorization Issues: The user may not have the necessary permissions to view or access the ship-to party data.
  Configuration Issues: There may be issues with the configuration settings related to customer master data.
  
  Solution:
  
  Check Master Data: Verify that the ship-to party exists in the system. You can do this by navigating to the customer master data (transaction code XD03 for display) and checking if the ship-to party is listed.
  Correct Data Entry: Ensure that the ship-to party number is entered correctly in the transaction. Double-check for any typos or incorrect entries.
  Create or Update Ship-to Party: If the ship-to party does not exist, you may need to create it using transaction code XD01 (for creating a customer) or update it using XD02.
  Check Status: If the ship-to party exists but is inactive, you may need to reactivate it or create a new one.
  Authorization Check: Ensure that the user has the necessary authorizations to access the ship-to party data. This may require coordination with your SAP security team.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings related to customer master data are correctly configured.
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer Master
  XD01: Create Customer Master
  XD02: Change Customer Master
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer master data management for best practices and guidelines.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.