How To Fix 06849 - Customer & does not exist (please change entry in plant &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 06 -

  • Message number: 849

  • Message text: Customer & does not exist (please change entry in plant &)

  • Show details Hide details
  • What causes this issue?

    The shipping-specific customer data necessary for stock transfer
    processing has not been maintained correctly.
    There is either no customer number for the receiving plant &V2& or the
    customer entered, &V1&, is not maintained for the sales area &V3& of the
    issuing plant.

    How to fix this error?

    Check your input.
    If necessary, assign a suitable customer to the receiving plant &V2&.
    You can do this in Customizing, under <DS:SIMG.SIMG_CFMENUOLMEOMGN>
    Define Shipping Data for Plants</>.
    If necessary, check whether the sales area &V3& of the issuing plant is
    correct.
    Or maintain the customer you entered, &V1&, for the sales area &V3&.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 06849 - Customer & does not exist (please change entry in plant &) ?
    The SAP error message "06849 Customer & does not exist (please change entry in plant &)" typically occurs when you are trying to process a transaction related to a customer in a specific plant, but the system cannot find the customer master data for that plant. Here’s a breakdown of the cause, potential solutions, and related information:
    
    Cause: Customer Master Data Missing: The customer you are trying to use does not have a master record in the specified plant. In SAP, customer data is often plant-specific, meaning that a customer must be set up for each plant where they are involved in transactions. Incorrect Plant Assignment: The plant you are trying to use may not be correctly assigned to the customer in the customer master data. Data Entry Error: There may be a typo or incorrect entry in the customer or plant fields.
    Solution: Check Customer Master Data: Go to the transaction code XD03 (Display Customer) or

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