How To Fix 06849 - Customer & does not exist (please change entry in plant &)

SAP Error Message - Details

• Message type: E = Error

• Message class: 06 -

• Message number: 849

• Message text: Customer & does not exist (please change entry in plant &)

What causes this issue?

The shipping-specific customer data necessary for stock transfer
processing has not been maintained correctly.
There is either no customer number for the receiving plant &V2& or the
customer entered, &V1&, is not maintained for the sales area &V3& of the
issuing plant.

How to fix this error?

Check your input.
If necessary, assign a suitable customer to the receiving plant &V2&.
You can do this in Customizing, under <DS:SIMG.SIMG_CFMENUOLMEOMGN>
Define Shipping Data for Plants</>.
If necessary, check whether the sales area &V3& of the issuing plant is
correct.
Or maintain the customer you entered, &V1&, for the sales area &V3&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 06849 - Customer & does not exist (please change entry in plant &) ?

  The SAP error message "06849 Customer & does not exist (please change entry in plant &)" typically occurs when you are trying to process a transaction related to a customer in a specific plant, but the system cannot find the customer master data for that plant. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Customer Master Data Missing: The customer you are trying to use does not have a master record in the specified plant. In SAP, customer data is often plant-specific, meaning that a customer must be set up for each plant where they are involved in transactions.
  Incorrect Plant Assignment: The plant you are trying to use may not be correctly assigned to the customer in the customer master data.
  Data Entry Error: There may be a typo or incorrect entry in the customer or plant fields.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and check if the customer exists for the specified plant.
  If the customer does not exist for that plant, you will need to create or extend the customer master data.
  
  
  
  Create/Extend Customer Master:
  
  Use transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area) to create a new customer record for the specific plant.
  If the customer already exists but is not assigned to the plant, use transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area) to extend the customer to the required plant.
  
  
  
  Verify Plant Assignment:
  
  Ensure that the plant is correctly assigned in the customer master data. Check the sales area and ensure that the plant is included in the sales area data.
  
  
  
  Check for Data Entry Errors:
  
  Double-check the entries you made for the customer and plant to ensure there are no typos or incorrect values.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  Customer Master Data: The customer master data in SAP is divided into three segments: General Data, Company Code Data, and Sales Area Data. Each segment can have different information, and it is essential to ensure that the relevant data is maintained for the specific plant.
  
  
  Authorization: Ensure that you have the necessary authorizations to create or change customer master data in SAP.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the customer is correctly set up for transactions in the specified plant.