How To Fix 00863 - Current number of WPs in PRIV mode

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 863

• Message text: Current number of WPs in PRIV mode

What causes this issue?

Work processes in PRIV mode occupy heap memory. For this reason, the
system cannot perform a roll out. The user context is now fixed to the
work process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00863 - Current number of WPs in PRIV mode ?

  The SAP error message "00863 Current number of WPs in PRIV mode" typically indicates that the number of work processes (WPs) in private mode has reached its limit. This can occur in SAP systems when the configuration for the number of work processes is not aligned with the workload requirements or when there are issues with the system's performance.
  Cause:
  
  Configuration Limits: The number of work processes configured for the SAP instance may be too low for the current workload.
  High Workload: An increase in user activity or background jobs can lead to more work processes being required than are available.
  Long-Running Transactions: If transactions are taking longer than expected, they can occupy work processes for extended periods, leading to a shortage.
  System Performance Issues: Resource bottlenecks (CPU, memory, I/O) can cause work processes to become unresponsive or slow, leading to a backlog.
  
  Solution:
  
  
  Increase Work Processes:
  
  Review the current configuration of work processes in the SAP instance profile (transaction RZ10).
  Increase the number of dialog work processes (D) or background work processes (B) as needed.
  After making changes, restart the SAP instance for the changes to take effect.
  
  
  
  Optimize Long-Running Transactions:
  
  Identify and optimize any long-running transactions or background jobs that may be consuming work processes.
  Use transaction ST22 to check for dumps and transaction SM21 for system logs to identify issues.
  
  
  
  Monitor System Performance:
  
  Use transaction ST03N to analyze workload and performance metrics.
  Check for any resource bottlenecks using transaction ST06 (Operating System Monitor) or other monitoring tools.
  
  
  
  Adjust Timeout Settings:
  
  Review and adjust timeout settings for work processes if necessary. This can help free up processes that are stuck.
  
  
  
  Review User Load:
  
  Analyze the number of concurrent users and their activities. If the user load has increased, consider scaling the system or optimizing user activities.
  
  
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or specific fixes related to this error.
  SAP Documentation: Refer to the official SAP documentation for guidelines on configuring work processes and performance tuning.
  System Monitoring Tools: Utilize SAP Solution Manager or other monitoring tools to keep track of system performance and workload.
  
  By addressing the configuration and performance issues, you can resolve the error and ensure that the SAP system operates efficiently.