How To Fix 00793 - System is generally not available at this time (maintenance only)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 793

• Message text: System is generally not available at this time (maintenance only)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00793 - System is generally not available at this time (maintenance only) ?

  The SAP error message "00793 System is generally not available at this time (maintenance only)" indicates that the SAP system is currently in a maintenance mode. This typically means that the system is not available for regular user transactions and is restricted to maintenance activities only. Here are the causes, solutions, and related information for this error:
  Causes:
  
  Scheduled Maintenance: The system may be undergoing scheduled maintenance, such as updates, patches, or system upgrades.
  System Configuration: The system may have been configured to enter maintenance mode for specific reasons, such as performance tuning or data migration.
  Unplanned Downtime: There could be unplanned downtime due to system issues or failures that require immediate attention.
  Transport Requests: If there are transport requests being processed, the system may be locked for changes.
  
  Solutions:
  
  Check Maintenance Schedule: Verify with your SAP Basis team or system administrator if there is a scheduled maintenance window. They can provide information on when the system will be available again.
  System Status: Use transaction codes like SM51 or SM12 to check the status of the application servers and see if they are in maintenance mode.
  Contact Support: If you believe this message is appearing in error or if the maintenance period has exceeded the expected time, contact your SAP support team for assistance.
  Review Logs: Check system logs (transaction SM21) for any errors or messages that might indicate why the system is in maintenance mode.
  Restart Services: If you have the necessary permissions and it is safe to do so, you may consider restarting the relevant services or instances, but this should be done with caution and typically under the guidance of your Basis team.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to system availability and maintenance modes.
  Documentation: Review SAP documentation regarding system maintenance and availability to understand the implications of maintenance mode.
  User Communication: Ensure that users are informed about the maintenance schedule to minimize confusion and disruption.
  
  In summary, the error message indicates that the system is not available for regular use due to maintenance activities. The best course of action is to verify the maintenance schedule and communicate with your SAP Basis team for further assistance.