How To Fix 00785 -

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 785

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00785 - ?

  The SAP error message "00785 <reserved for logon / authentication error message>" typically indicates an issue related to user authentication or logon processes within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Invalid Credentials: The user may be entering incorrect username or password.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The user's password may have expired and needs to be reset.
  User Authorization Issues: The user may not have the necessary authorizations to log in.
  System Configuration: There may be issues with the system configuration related to authentication methods (e.g., Single Sign-On, LDAP).
  Network Issues: Connectivity problems between the client and the SAP server can also lead to authentication errors.
  
  Solutions:
  
  Check Credentials: Ensure that the username and password are entered correctly. If necessary, reset the password.
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction code SU01.
  Reset Password: If the password has expired, the user should reset it. This can often be done through the SAP GUI or by contacting an administrator.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the system. This can be checked by an administrator.
  Check System Configuration: Review the authentication settings in the SAP system to ensure they are correctly configured.
  Network Troubleshooting: Verify network connectivity and ensure that there are no firewall or proxy issues preventing access to the SAP server.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance (to unlock accounts or reset passwords).
  SU53: Display Authorization Check (to check authorization issues).
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to authentication errors.
  System Logs: Review system logs (transaction SM21) for any additional error messages that may provide more context.
  User Management: Ensure that user management policies are in place to handle password expirations and account lockouts effectively.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.