How To Fix 00780 - Multiple suitable SAP users found for the SNC name of the caller

00780 - Overview

• Message type: E = Error

• Message class: 00 -

• Message number: 780

• Message text: Multiple suitable SAP users found for the SNC name of the caller

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00780 - Multiple suitable SAP users found for the SNC name of the caller ?

  The SAP error message "00780 Multiple suitable SAP users found for the SNC name of the caller" typically occurs in environments where Secure Network Communications (SNC) is used for secure communication between SAP systems. This error indicates that the system has found multiple SAP user accounts that match the SNC name of the user trying to log in, which creates ambiguity for the system.
  
  Cause:
  
  Multiple User Accounts: There are multiple SAP user accounts that are associated with the same SNC name. This can happen if different users have been assigned the same SNC name in the system.
  
  Configuration Issues: Incorrect or inconsistent configuration of SNC settings in the SAP system or in the user profiles.
  User Mapping: The SNC name might not be uniquely mapped to a single user in the SAP system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Duplicate Users:
  
  Use transaction code SU01 or SU10 to check for users