How To Fix 00764 - Invalid SNC handle

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 764

• Message text: Invalid SNC handle

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00764 - Invalid SNC handle ?

  The SAP error message "00764 Invalid SNC handle" typically indicates an issue with the Secure Network Communications (SNC) configuration in your SAP system. This error can occur when the SNC library is not properly configured, or when there is a problem with the SNC parameters in the SAP system.
  Causes:
  
  Incorrect SNC Configuration: The SNC parameters in the SAP system may not be set correctly.
  Missing or Incorrect SNC Library: The required SNC library may not be installed or may not be accessible.
  Invalid SNC Name: The SNC name specified in the configuration may be incorrect or not match the expected format.
  Network Issues: There may be network connectivity issues that prevent the SNC from functioning properly.
  User Authorization: The user may not have the necessary authorizations to use SNC.
  
  Solutions:
  
  
  Check SNC Configuration:
  
  Verify the SNC parameters in the SAP profile (e.g., snc/enable, snc/identity/as, snc/identity/accept, etc.).
  Ensure that the SNC name is correctly configured and matches the expected format.
  
  
  
  Verify SNC Library:
  
  Ensure that the required SNC library (e.g., sapcrypto.dll for Windows or libsapcrypto.so for Unix/Linux) is installed and accessible.
  Check the environment variables to ensure that the library path is correctly set.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to use SNC. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues that could be affecting the SNC connection.
  Test connectivity to the SNC server and ensure that the necessary ports are open.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Restart SAP Services:
  
  Sometimes, restarting the SAP services can help resolve temporary issues related to SNC.
  
  
  
  Related Information:
  
  SNC Documentation: Review the official SAP documentation on SNC for detailed configuration steps and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to diagnose and resolve the "00764 Invalid SNC handle" error in your SAP system.