How To Fix 00737 - Application: System administration Secure Network Communication (SNC)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 737

• Message text: Application: System administration Secure Network Communication (SNC)

Whilst converting SNC names, an error occurred during execution of XPRA
RSSNC40A. Note the following message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00737 - Application: System administration Secure Network Communication (SNC) ?

  The SAP error message 00737 typically relates to issues with Secure Network Communication (SNC) in the context of system administration. This error can occur due to various reasons, including configuration issues, missing or incorrect certificates, or problems with the SNC library.
  Cause:
  
  Configuration Issues: The SNC parameters in the SAP system may not be correctly configured. This includes settings in the instance profile or the SAP GUI.
  Missing or Incorrect Certificates: If the SNC is set up to use Secure Sockets Layer (SSL) or other encryption methods, missing or incorrectly configured certificates can lead to this error.
  SNC Library Issues: The required SNC libraries may not be installed or may not be compatible with the current version of SAP.
  Network Issues: Problems with the network configuration or connectivity can also lead to this error.
  User Authorization: The user may not have the necessary authorizations to access the SNC features.
  
  Solution:
  
  Check Configuration: Review the SNC configuration in the instance profile and ensure that all parameters are set correctly. This includes parameters like snc/enable, snc/identity/as, and snc/partnername.
  Verify Certificates: Ensure that all required certificates are present and correctly configured. You may need to import or regenerate certificates using tools like SAP Cryptographic Library.
  Install/Update SNC Libraries: Make sure that the necessary SNC libraries are installed and are compatible with your SAP version. You may need to update or reinstall them.
  Network Configuration: Check the network settings to ensure that there are no connectivity issues. This includes firewall settings and network routes.
  User Authorizations: Verify that the user has the necessary authorizations to use SNC. This may involve checking roles and profiles assigned to the user.
  Consult SAP Notes: Look for relevant SAP Notes that may address specific issues related to error 00737. SAP Notes often provide patches or detailed instructions for resolving known issues.
  
  Related Information:
  
  SNC Overview: Secure Network Communication (SNC) is a security layer that provides encryption and authentication for SAP communications.
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting SNC.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves complex configurations or system-specific issues.
  
  By following these steps, you should be able to diagnose and resolve the SAP error message 00737 related to Secure Network Communication.